Contacts

Email

If you have any questions, we recommend checking our Frequently Asked Questions (FAQ) section first.
There, you’ll find information on how to use our website, place an order, create an account, and track your shipment.

If you cannot find the answer to your question, please reach out to our customer service team via email:
 info@nanopep.net
We strive to respond to all inquiries within one business day.

Mailing Address

If you need to reach us by mail, please use our official address:

 Nanopep INC Limited
Via Como 6 Pioltello, Milan, 20096 Italy

 Please note: This is not the return address. If you need to return a product, kindly contact our customer service team for further instructions.

Feedback

We continuously strive to improve our services and value your feedback. If you have any suggestions or comments on how we can enhance your experience, we would love to hear from you.

 Important: Our Customer Relations team does not handle order-related inquiries. If you have a question regarding an existing order, please contact our customer service team.

🕘 Customer Relations Team working hours:
Monday – Friday: 09:00 AM – 05:00 PM

Address